Frequently Asked Questions

What does Countdown Maker do?

Countdown Maker makes it easy to create a countdown video in minutes. With Countdown Maker it is easy to drop in a video or image background that you or someone else created, customize your text, add a few effects, and click export.

What do I get in the trial?

The trial allows you to do everything, except for exporting a video. You can use it as long as you want too. Download a free trial.

Does Countdown Maker support audio?

Unfortunately Countdown Maker currently doesn't support. We're working on it though. Check back for version 2. That is something we'd like to add.

When I add an image background, it just turns white. What's going on?

The image is probably in CMYK or another color space besides RGB. Simply use the Save for Web option to easily correct this issue. For best results, use the PNG-24 format.

All I see the background. Where are the numbers?

If you are running Mac OS 10.4 Tiger, and have installed Safari 4.0 or greater, numbers in Countdown Maker will disappear due to a bug in WebKit. Please install this temporary fix and the WebKit beta to correct the issue until Apple releases a fix. We apologize for any inconvenience.

Will you ever make a Windows version?

Nope, sorry. We use a lot of powerful Apple technologies that are only available on the Mac. Countdown Maker will never be available on Windows.

Something Else?

If there is something else we can help you with or you just want to say hi, email support@tastefulworks.com, and we'll get back to you as soon as we can.